Your privacy is important to The Maddox Hotel. Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
- Who We Are
The Maddox Hotel, operating at https://themaddoxhotel.com/ collects, uses and is responsible for certain personal information about you.
- Children’s Online Privacy Protection Act
This website and any products and services offered herein are not intended for persons under the age of 13. The Maddox Hotel does not knowingly collect information from anyone under 13 years of age. The Maddox Hotel prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. The Maddox Hotel will not knowingly collect personally identifiable information from children under 13. If The Maddox Hotel learns it has any information or content from anyone under the age of 13, it will delete that information.
The Personal Information We Collect and Use
- Information Collected by Us
The Maddox Hotel may collect, use, and is responsible for certain personal information that you provide when you voluntarily interact with us. The information collected may include your name, e-mail, address, phone number, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website.
The Maddox Hotel may collect domain information, your numerical IP address, the type of browser you use, which pages you view, and the files you request. We may also use “cookies” (small files saved on your hard drive by your web browser) to analyze website performance, track user patterns, save information from your previous visits and customize your experience.
Any deposits received by The Maddox Hotel are maintained in a segregated account until such time that You enter the property.
- How we use your personal information
The Maddox Hotel collects such information in order to provide and manage hotel accommodation and other goods and services, provide customer service, support, and interaction, facilitate a successful user experience by collecting website feedback and data, communicate with you and other customers, fulfill our obligations, manage risk, and other necessary and lawful uses.
- Who We Share Your Personal Information With
The Maddox Hotel respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
We may, however, share your name, billing address, and certain payment details with our credit card processor and accountant.
This data sharing enables us to accurately process your payment. Those third-party recipients may be based outside the European Economic Area or the UK— for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA, UK below.
The Maddox Hotel may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.
If you give The Maddox Hotel your permission, it may also use personal identification information for internal or external marketing and promotional purposes.
On occasion, The Maddox Hotel may collect personal identification information from you in connection with optional contests, special offers or promotions. The Maddox Hotel will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.
We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We also may disclose your personal information for any other purpose permitted by law or to which you consent.
We will not share your personal information with any other third party.
- How Long Your Personal Information Will Be Kept
From this point onward, We will hold client and customer personal data such as name, address, payment, and stay information in our files. We will hold non-client personal data until you let us know you would like for us to delete it or unsubscribe from any marketing contacts.
- Reasons We Can Collect and Use Your Personal Information
The Maddox Hotel collects and uses your personal information provide and manage hotel accommodation and other goods and services, provide customer service, support, and interaction, facilitate a successful user experience by collecting website feedback and data, communicate with you and other customers, fulfill our obligations, manage risk, and other necessary and lawful uses.
- Use and Transfer of Your Information Out of the EEA, UK
This website is operated in the United States and third parties with whom we might share your personal information as explained above are located in the United States. If you are located in the EEA, the UK, or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.
These countries do not have the same data protection laws as the EEA or UK. While the European Commission has not given a formal decision that United States provides an adequate level of data protection similar to those which apply in the EEA, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you would like further information, (see “How to contact us” below. We will not otherwise transfer your personal data outside of the EEA or UK, or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
- Your Rights
If you want to unsubscribe from receiving e-mails from The Maddox Hotel, you may do so at any time. Each e-mail from The Maddox Hotel includes instructions for unsubscribing from these e-mail communications.
If you are covered by the General Data Protection Regulation, or other relevant privacy regulations, you have a number of important rights free of charge. In summary, those include rights to:
- Fair processing of information and transparency over how we use your use personal information
- Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
- Require us to correct any mistakes in your information which we hold
- Require the erasure of personal information concerning you in certain situations
- Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- Object at any time to processing of personal information concerning you for direct marketing
- Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- Object in certain other situations to our continued processing of your personal information
- Otherwise restrict our processing of your personal information in certain circumstances
You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, visit www.gdpr.eu; https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/; or https://www.priv.gc.ca/en .
If you would like to exercise any of those rights, please:
- Email, call, or write to us
- Provide us enough information to identify you
- Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
- Provide us with the information to which your request relates
- Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and may be subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.
It is important to understand that no security measures are absolute. We cannot guarantee the safety of any information you provide to us. You disclose information at your own risk.
- Links to Other Sites
You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. The Maddox Hotel is not responsible for or liable for any content on or actions taken by such third-party websites.
Subject to applicable laws, we reserve the right to disclose any information we have concerning you if we are compelled to do so by a court of law or lawfully requested to do so by a governmental entity or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property in accordance with applicable laws. We also reserve the right to retain information collected and to process such information to comply with accounting and tax rules and regulations and any specific record retention laws.
- How to Complain
We hope that we can resolve any question or concern you raise about our use of your information.
If you are covered by the General Data Protection Regulation or UK GDPR, you may lodge a complaint with a supervisory authority, in particular in the UK or European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
- Changes to This Privacy Notice
- How to Contact Us
- Do You Need Extra Help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).
In the event of any inconsistencies between the English version of this Policy and any version of this Policy in any other language, the English version shall prevail.
Policy Last Updated 5/25/2023.
 NOTE if you use this technology, such as the Facebook ad pixel or Google analytics, you must obtain affirmative consent when a user first visits your website – usually through a pop-up or banner the visitor must dismiss, read more here: www.awbfirm.com/gdpr
 Confirm this is the case.
 NTS: Insert appropriate effective date
NTD: I did some more research and the FTC requires that you provide an opt-out option – it can be an unsubscribe button or a change preferences link, but it has to be clear and conspicuous (visible)